Frequently Asked Questions

No referral is needed. You can book directly online or call us at (416) 498-3438.

We see patients of all ages — from young children (ages 3 and up) to seniors. Many of our specialty programs, including vision therapy and myopia control, are most effective when started early in childhood.

A comprehensive eye exam typically takes 45–60 minutes. Initial vision therapy assessments run 60–90 minutes and include a detailed evaluation of how your eyes work together.

We serve patients in English, Mandarin, and Cantonese.

We are at 5 Fairview Mall Dr, Suite 410, North York, ON M2J 2Z1 — on the 4th floor at the corner of Fairview Mall Drive and Don Mills Road, beside Fairview Mall. Ample parking is nearby and we are accessible by TTC (Don Mills station on Line 5 Eglinton).

Availability varies by service and provider — general eye exams often have shorter wait times, while vision therapy and specialty lens fittings may book out further. Call (416) 498-3438 or book online for the soonest available appointment.

Optometrists are primary eye care providers — we perform comprehensive eye exams, diagnose and manage most eye conditions, prescribe glasses and contact lenses, and provide specialized care like vision therapy and myopia control. Ophthalmologists are medical doctors who perform eye surgery and manage complex disease. Most patients start with an optometrist; we'll refer you to an ophthalmologist if you need surgery or a condition requires care beyond our scope.

Yes. Dr. Kiran Ramesh is an associate member of the College of Optometrists in Vision Development (COVD), a former board member of Vision Therapy Canada, and a clinical associate of the Optometric Extension Program. Dr. April Eryou is a Fellow of the Neuro-Optometric Rehabilitation Association (FNORA) and a Fellow of the British Association of Behavioural Optometry (FBABO). Dr. Joanne Jin completed a Pediatric Optometry Residency with an emphasis on vision therapy and rehabilitation and is a member of Vision Therapy Canada. Dr. Jenny Liu's practice includes specialty contact lenses, traumatic brain injury, and vision therapy.

Bring a valid health card (OHIP) if applicable, your current glasses and/or contact lenses, a list of current medications, and your insurance or benefits information if you plan to submit a claim. If you're coming for a vision therapy or neuro-optometric assessment, any prior eye exam records or specialist reports are helpful.

Please give us at least 24 hours' notice if you need to reschedule or cancel, so we can offer the appointment to another patient.

OHIP covers one comprehensive eye exam per year for children under 20 and adults 65 and older. Adults between 20 and 64 are not covered for routine exams under OHIP, though many extended health plans include eye exam benefits.

OHIP does not cover vision therapy. However, many extended health benefit plans — including those from Sun Life, Manulife, Great-West Life, and Green Shield — provide partial coverage under vision care or paramedical services. We recommend confirming your coverage with your insurer before starting a program.

Coverage varies by plan. MiSight contact lenses are sometimes covered under contact lens benefits. Ortho-K lenses are less commonly covered. Stellest and MiyoSmart glasses may be covered under eyeglass benefits. We file insurance on your behalf and provide itemized receipts for all treatments.

For most services, you pay at the time of your visit and we submit your insurance claim on your behalf so you're reimbursed directly by your insurer. Vision therapy claims related to a motor vehicle accident may be handled differently through the auto insurance (HCAI) system — ask our team when you book if this applies to you.

Vision therapy is a personalized, doctor-supervised program of visual exercises that retrains how the eyes and brain work together. It addresses conditions that glasses and contact lenses cannot fix — including lazy eye, crossed eyes, convergence insufficiency, and reading-related vision problems.

Vision therapy helps children struggling with reading, concentration, or learning; adults recovering from concussion or brain injury; and patients with lazy eye, eye turns, or double vision. It is effective across all ages.

Program length depends on the condition and the patient's progress. Most programs run between 3 and 12 months. Sessions are one hour long, typically scheduled once a week, with exercises to complete at home between visits.

Yes. Vision therapy has strong clinical evidence, particularly for convergence insufficiency. The CITT study found that 73% of patients who completed office-based therapy achieved full or improved outcomes, compared to 43% with home exercises alone. Results depend on diagnosis, age, and how consistently the program is followed.

Amblyopia (lazy eye), strabismus (crossed or wandering eyes), convergence insufficiency, eye tracking and focusing difficulties, visual processing problems, post-concussion vision symptoms, and reading-related vision disorders.

Vision therapy at TVTO is delivered in person, since much of the work involves hands-on equipment and real-time observation of eye teaming and tracking. Patients are given exercises to complete at home between weekly in-office sessions.

Myopia control refers to treatments that slow the progression of nearsightedness (myopia) in children. Without intervention, myopia tends to worsen year over year through childhood. High myopia significantly increases lifetime risk of retinal detachment, glaucoma, and macular degeneration.

We offer three clinically proven options: MiSight 1-day contact lenses (soft daily lenses worn during the day), Ortho-K overnight lenses (worn while sleeping; no lenses needed during the day), and Stellest or MiyoSmart spectacle lenses (specially designed glasses for full-time daytime wear).

Clinical studies show 50–60% reduction in myopia progression with consistent treatment. CooperVision's MiSight clinical study found up to 59% reduction in myopia progression compared to standard contact lenses.

The earlier the better — ideally between ages 6 and 12, when myopia tends to progress most rapidly. Treatment is beneficial for any child whose prescription is worsening year over year, regardless of age.

Not necessarily. Stellest and MiyoSmart glasses are effective alternatives for children who are not ready or suited for contact lenses.